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Employer Playbook: Reducing Avoidable Emergency Department Visits
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Reducing Avoidable Emergency Department Visits

Employer Playbook

The Midwest Health Initiative (MHI), in partnership with the St. Louis Area Business Health Coalition (BHC), is pleased to announce the release of a new Employer Playbook on Reducing Avoidable Emergency Department Visits. This Playbook supports organizations in communicating with employees about avoidable emergency department (ED) visits and shared actions they can take to access the best care in the right setting. Topics discussed include:

  • Overview of the ED overutilization problem and its impact
  • Value of establishing a primary care physician (PCP) relationship
  • Importance of patient self-advocacy
  • Patient conversation guide with key questions for PCPs
  • Tips for choosing the right location for care
  • Sample social media posts
  • Sample newsletter article

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